Privacy Policy

1. Information We Collect

Commitment collects the following information to provide and secure our services:

• Phone number — for account creation and OTP verification
• Name — for account identification (optional)
• Transaction data — deposit and withdrawal amounts, dates, and vault details
• Device information — browser type and session data for security

2. How We Use Your Information

Your information is used to:

• Authenticate your identity and secure your account
• Process deposits and withdrawals through our payment partners
• Send transaction notifications and support messages
• Prevent fraud and unauthorized access

3. Third-Party Services

We use the following third-party services to operate Commitment:

• Paynow — payment processing for deposits and withdrawals
• EcoCash / InnBucks — mobile money providers for fund transfers
• Neon — secure database hosting

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

4. Data Security

Your data is protected using encryption in transit and at rest. Account access is secured via OTP verification and a personal PIN. We implement rate limiting and CSRF protection to prevent unauthorized actions.

5. Data Retention

We retain your account and transaction data for as long as your account is active. If you request account deletion, your personal data will be removed within 30 days, except where retention is required by law or for dispute resolution.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data

To exercise any of these rights, contact us through the in-app Messages feature.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be communicated via in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.